Elecraft 30-Day Product Return Policy

11/16/2009

Elecraft provides its customers with a 30 day return policy (after date of shipment) on our products. Any refunds will be less the original shipping charges from Elecraft to the customer. Elecraft charges a 10% restocking fee on each returned product.

The products must be returned in an un-used state to qualify for the refund.  All kit parts bags must be unopened and the product manuals and boxes must be in an undamaged state. Partially built products may not be returned for credit. (Elecraft reserves the right to make the final determination of returned product condition.)

You must contact Elecraft for a return authorization before returning any products. Contact Elecraft sales at sales@elecraft.com, 831-763-4211.

All returns should be shipped to our factory location:

Elecraft

Attn: Product Returns

125 Westridge Dr.

Watsonville, CA  95076

 

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